Week 07 - Counterproductive Communication

A presentation at Heritage University at CBC Week 07 in in Pasco, WA 99301, USA by Jacob Campbell

SOWK 486 Fall 2020 Planning: Class 07

SOWK 486 Fall 2020 Planning: Class 07

Big Bang Theory Video Clip

Big Bang Theory Video Clip

Agenda

Agenda

Verbal and Nonverbal Behavior

Verbal and Nonverbal Behavior

Attentive Listening

Attentive Listening

Posture

Posture

Eye contact

Eye contact

Facial Expressions

Facial Expressions

Facial Expressions

Facial Expressions

Body Positioning

Body Positioning

Physical Proximity

Physical Proximity

Paraverbal Communication

Paraverbal Communication

Voice

Voice

Verbal Communication

Verbal Communication

Example of somebody Sharing Intense Feelings

Example of somebody Sharing Intense Feelings

Reflection responses

Reflection responses

Following Skills: Reflective Responding

Following Skills: Reflective Responding

Reactance Theory

Reactance Theory

Twelve Communication Roadblocks (1 of 4)

Twelve Communication Roadblocks (1 of 4)

Twelve Communication Roadblocks (2 of 4)

Twelve Communication Roadblocks (2 of 4)

Twelve Communication Roadblocks (3 of 4)

Twelve Communication Roadblocks (3 of 4)

Safe Topics

Safe Topics

Week seven and the topic of counterproductive communication builds on week six, which generally looks at just skills related to communication. Communication happens all of the time, and through both verbal and nonverbal patterns. As social workers, we have an obligation to look at how we are communicating and make an attempt to not be putting up barriers to have communication flow freely. The agenda for class this week is as follows:

  • Nonverbal communication
  • Verbal communication
  • Review and practice with some furthering skills
  • Barriers to communication