A pair of sausages resembles jump rope handles, with a cord connecting them, on a purple background. Text: 'PRACTICE with Communication & Interpersonal Skills. Fall 2025 SOWK 530 Week 04. Jacob Campbell, Ph.D. LICSW, Heritage University.'
The image is a presentation slide with text. The agenda includes a review of skills and interview barriers. Learning objectives focus on verbal skills, interpersonal practice, and communication techniques. The footer credits Jacob Campbell, Ph.D., LICSW, from Heritage University, with the course title and date.
A blue and yellow toolbox labeled 'FOLLOWING SKILLS Tools' sits centered on a white background. Text includes: 'Jacob Campbell, Ph.D., LICSW, Heritage University,' and 'Practice w/ Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04.'
A blue and yellow toolbox icon sits on a white background. Text reads, 'Jacob Campbell, Ph.D. LICSW, Heritage University. Practice with Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04.'
The slide displays a yellow toolbox icon with a blue top, alongside text listing communication skills: furthering, reflection, closed/open-ended responses, focus, summarizing, and concreteness. It's part of a presentation by Jacob Campbell, Ph.D., for a course on Communication & Interpersonal Skills in Fall 2025, Week 04.
A blue and yellow toolbox icon is displayed. List on the left: 'Furthering Responses, Reflection Responses, Closed-Ended Responses, Open-Ended Responses, Providing & Maintaining Focus, Summarizing, Seeking Concreteness.' Footer: Jacob Campbell, Ph.D., LICSW, Heritage University; Practice w/ Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04.
A slide includes a list of skills: 'FURTHERING RESPONSES, REFLECTION RESPONSES, CLOSED-ENDED RESPONSES, OPEN-ENDED RESPONSES, PROVIDING & MAINTAINING FOCUS, SUMMARIZING, SEEKING CONCRETENESS.' At the bottom, a blue and yellow toolbox graphic labeled 'FOLLOWING SKILLS Tools.' Context: Educational presentation by Jacob Campbell, Ph.D., LICSW, for Fall 2025 SOWK 530 Week 04.
A slide lists skills and tools for effective communication on the left, including reflection and summarizing. To the right, it describes 'furthering responses' like nonverbal prompts. Credits mention Jacob Campbell, Ph.D., Heritage University, and cite Hepworth et al., 2023.
**Object**: Slide content**Action**: Describes communication skills and reflection responses**Context**: Presentation slide titled 'Following Skills Tools' with bullet points on response types and reflection methods. **Text**:- **Furthering Responses**: Closed-ended, open-ended, providing focus, summarizing, seeking concreteness- **Reflection of Content**: Emphasize cognitive aspects of client messages- **Reflection of Affect**: Relate with responses capturing clients' affect- **Footer**: Jacob Campbell, Ph.D. LICSW, Heritage University, Hepworth et al., 2023, Practice with Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04
A woman stands solemnly among others, projecting intense feelings in a classroom context. Text includes 'EXAMPLE OF SOMEBODY SHARING INTENSE FEELINGS' and references to 'Freedom Writers' and course details at the bottom.
The slide focuses on 'Following Skills' in counseling, detailing types of reflection responses like simple reflections, complex reflections, and reframing. Context includes tools for skill development in communication courses.
A presentation slide features 'Following Skills' toolbox, listing communication skills like reflection responses. It details closed-ended responses, restricting replies to short answers. Jacob Campbell, Ph.D., LICSW, presents for a university course.Text:- Furthering Responses- Reflection Responses- Open-ended Responses- Providing & Maintaining Focus- Summarizing- Seeking Concreteness- Following Skills: Tools- Closed-Ended Responses- Define a topic and restrict the client’s response to a few words or a simple yes or no answer.- Jacob Campbell, Ph.D., LICSW- Heritage University- (Hepworth et al., 2023)- Practice w/ Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04
A presentation slide features headings like 'Furthering Responses' and 'Open-Ended Responses,' with text about inviting expression. A graphic shows 'Following Skills: Tools.' Presented by Jacob Campbell, Ph.D., Heritage University.
A slide titled 'Providing & Maintaining Focus' outlines methods for effective communication in practice. It includes techniques like furthering, reflection, and open-ended responses, alongside 'Following Skills' tools. Authored by Jacob Campbell, Ph.D.
The slide features a toolbox graphic labeled 'Following Skills - Tools,' listing: 'Furthering Responses, Reflection Responses, Closed-Ended Responses, Open-Ended Responses, Providing & Maintaining Focus, Seeking Concreteness.' It includes a 'Summarizing' section: 'Highlighting key aspects, Making connections, Reviewing major focal points, Recapitulating highlights and progress.' Jacob Campbell, Ph.D. LICSW Heritage University Practice w/ Communication & Interpersonal Skills Fall 2025 SOWK 530 Week 04
The image shows a presentation slide with 'Following Skills' tools and topics like 'Furthering Responses' and 'Summarizing.' It highlights 'Seeking Concreteness' tasks, such as checking perceptions and clarifying terms. An additional text mentions Jacob Campbell at Heritage University.
A slide features 'Following Skills' tools emphasizing responses, focus, and summarizing. Accompanying points outline techniques for seeking concreteness in communication. Credits note Jacob Campbell and Hepworth et al., for a 2025 course presentation.
Toolbox diagram illustrates 'Following Skills' with text listing communication techniques like 'Furthering Responses' and 'Summarizing.' Presented by Jacob Campbell, Ph.D., for a communication course at Heritage University.
A presentation slide showing a toolbox labeled 'FOLLOWING SKILLS.' It includes observer SW, client labels, and a checklist titled 'Initial Session Checklist' for sessions. Text prompts brainstorming and debriefing questions. Jacob Campbell, Ph.D., Heritage University, Fall 2025 SOWK 530 Week 04.
A presentation slide displays the title 'DEMONSTRATION,' describing challenges faced by an MSW student managing courses, work, and family. It suggests seeking campus social worker support. Credits: Jacob Campbell, Ph.D., LICSW, Heritage University. Course: Practice w/ Communication & Interpersonal Skills, Fall 2025, SOWK 530, Week 04.
A presentation slide features a role play session for freshmen college students with text outlining a scenario of anxiety, homesickness, and drinking. Contains sections for 'Before,' 'Session,' 'After,' and roles: 'Observer,' 'Interviewee,' and 'Interviewer.' Event details: Fall 2025 SOWK 530 Week 04 by Jacob Campbell, Ph.D., LICSW.
Slide explaining a role play session: 'ROLE PLAY SESSION 2' featuring Estrella, referred to a social worker at a shelter. She feels conflicted about marriage and violence. Features roles: interviewer, interviewee, observer. Context: communication skills practice, Fall 2025, SOWK 530 Week 04.
Slide titled 'Role Play Session 3' features text describing a homelessness scenario post-relationship. Instructs practice on housing options and coping skills. Includes labels: Interviewer, Observer, Interviewee. Footer mentions Jacob Campbell, Ph.D., Heritage University.
A graphic depicts a person with text outlining verbal and nonverbal behaviors. Key points include facial expressions, eye contact, and body positioning. Text emphasizes assessing, eliminating, and increasing nonverbal behaviors. Text: 1. To assess your repetitive nonverbal behaviors2. To eliminate nonverbal styles that hinder effective communication3. To sustain and perhaps increase desirable nonverbal behaviorsSource: Jacob Campbell, Ph.D.LICSW, Heritage University, Hepworth et al., 2023, Practice w/ Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04.
A silhouette stands with headphones around it, symbolizing attentive listening. Quote: 'The opposite of talking isn't listening. The opposite of talking is waiting.' - Fran Lebowitz. Presentation details are at the bottom.
Diagram with arrows illustrating four body positions: 'Open' (left), 'Closed' (right), 'Relaxed' (top), 'Tense' (bottom). Text highlights posture’s role in communication. Includes course and instructor details at bottom.
The slide contrasts recommended and not recommended postures. Recommended: expressive arms, forward-leaning body. Not Recommended: rigid posture, folded arms, fidgeting, leaning back. Footer notes source, course, and author details.
A presentation slide explains the importance of eye contact in client rapport, emphasizing cultural variations. An arrow diagram shows 'No Eye Contact,' 'Moderate Eye Contact,' and 'Constant Eye Contact.' Text includes:- Jacob Campbell, Ph.D. LICSW- Heritage University- Practice w/ Communication & Interpersonal Skills- Fall 2025 SOWK 530 Week 04
Images of six facial expressions labeled as Anger, Disgust, Fear, Joy, Sadness, and Surprise, are displayed in a grid. Context: Presentation on 'Facial Expressions' by Jacob Campbell, Ph.D. Heritage University. 'Practice w/ Communication & Interpersonal Skills,' Fall 2025 SOWK 530 Week 04. (Mizgajski & Morzy, 2019).
**Object**: Slide from a presentation **Action**: Lists recommended and not recommended facial expressions **Context**: Slide titled 'Facial Expressions' with bullet points under 'Recommended' and 'Not Recommended.' Includes suggestions like direct eye contact and avoiding excessive nodding.**Text**: - Recommended: - Direct eye contact (except when culturally proscribed) - Warmth and concern reflected in facial expression - Eyes at the same level as client's - Appropriately varied and animated facial expressions - Mouth relaxed; occasional smiles- Not Recommended: - Avoidance of eye contact - Staring or fixating on person or object - Lifting eyebrow critically - Eye level higher or lower than client’s - Nodding head excessively - Yawning - Frozen or rigid facial expressions - Inappropriate slight smile - Pursing or biting lipsIncludes details like Jacob Campbell, Ph.D. LICSW at Heritage University; reference to Hepworth et al., 2023, for a communication and interpersonal skills course, Fall 2025, SOWK 530 Week 04.
Silhouette of a person stands against a backdrop divided into four colored zones labeled 'Intimate,' 'Personal,' 'Social,' and 'Public,' indicating body positioning distances with arrows. Text: - 'Body Positioning'- Jacob Campbell, Ph.D., LICSW, Heritage University- Practice w/ Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04
The image shows a slide from a presentation on 'PHYSICAL PROXIMITY' with two columns: 'Recommended' and 'Not Recommended.' Recommended: 'Three to five feet between chairs.' Not Recommended: 'Excessive closeness or distance,' 'Talking across desk or other barrier.' Created by Jacob Campbell, Ph.D., LICSW, Heritage University for Fall 2025 SOWK 530 Week 04.
Three beige squares display the words 'Tone,' 'Volume,' and 'Cadence,' illustrating elements of paraverbal communication. The slide is titled 'PARAVERBAL COMMUNICATION' with additional text about a presentation by Jacob Campbell, Ph.D., LICSW.
The slide displays the phrase 'HOW CAN I HELP YOU,' with 'HOW' in an orange box. It's titled 'TONE OF VOICE.' Context: Presentation on communication skills at Heritage University by Jacob Campbell, Ph.D., LICSW, for Fall 2023 SOWK 530 Week 04.
Text 'HOW CAN I HELP YOU' appears centrally, with 'CAN' highlighted in orange. The slide is titled 'TONE OF VOICE.' The footer reads 'Jacob Campbell, Ph.D. LICSW, Heritage University,' and 'Practice w/ Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04.' The background is white.
Text 'HOW CAN I HELP YOU' is centered, with the 'I' highlighted in orange. Title reads 'TONE OF VOICE.' Footer: 'Jacob Campbell, Ph.D., LICSW, Heritage University,' 'Practice w/ Communication & Interpersonal Skills,' 'Fall 2025 SOWK 530 Week 04.'
The slide features the bold text 'HOW CAN I HELP YOU,' with 'HELP' in orange. It's titled 'TONE OF VOICE.' Additional text includes: Jacob Campbell, Ph.D., LICSW, Heritage University, Practice w/ Communication & Interpersonal Skills, Fall 2025 SOWK 530 Week 04.
Text-centered slide states 'HOW CAN I HELP YOU', with 'YOU' highlighted. Title reads 'TONE OF VOICE'. Footer includes 'Jacob Campbell, Ph.D. LICSW' and course details.
**Object:** Comparison table **Action:** Lists recommended and not recommended voice qualities **Context:** Presentation slide on communication skills **Text:**- **Voice** - **Recommended:** Clearly audible but not loud, warmth in tone, modulated voice, moderate tempo - **Not Recommended:** Mumbling, monotonic, halting, grammatical errors, silences, animated speech, inconsistent tempo, nervous laughter, throat clearing, speaking loudly**Additional Details:**- Jacob Campbell, Ph.D. LICSW, Heritage University- Hepworth et al., 2023- Practice w/ Communication & Interpersonal Skills- Fall 2025 SOWK 530 Week 04
Text slide listing inappropriate interviewing technique barriers, including stacking questions, leading questions, and inappropriate interruptions. Additional barriers: parroting phrases, dwelling on past, tangential exploration. Context: Academic presentation on communication skills.