Week 05 - Communication Skills

A presentation at Heritage University at CBC Week 05 in in Pasco, WA 99301, USA by Jacob Campbell

SOWK 486 Fall 2019 Planning: Class 05

SOWK 486 Fall 2019 Planning: Class 05

Agenda

Agenda

Treatment Outcomes

Treatment Outcomes

Role Clarification: Helping Clients have an idea what to expect

Role Clarification: Helping Clients have an idea what to expect

Communicating about Informed Consent, Confidentiality, and Agency Policies

Communicating about Informed Consent, Confidentiality, and Agency Policies

Facilitative Conditions

Facilitative Conditions

Empathic Communication (1 of 2)

Empathic Communication (1 of 2)

Empathic Communication (2 of 2)

Empathic Communication (2 of 2)

Developing Perceptiveness to Feelings

Developing Perceptiveness to Feelings

Responding with Reciprocal Empathy

Responding with Reciprocal Empathy

Responding  with Empathy (1 of 2)

Responding with Empathy (1 of 2)

Responding  with Empathy (2 of 2)

Responding with Empathy (2 of 2)

Authenticity

Authenticity

Types of Self-Disclosure: Encouraging to reciprocate with trust & openness

Types of Self-Disclosure: Encouraging to reciprocate with trust & openness

Authenticity

Authenticity

Carol Dweck - A Study on Praise and Mindsets

Carol Dweck - A Study on Praise and Mindsets

Authentic Responding

Authentic Responding

Relating Assertively to Clients: When Necessary

Relating Assertively to Clients: When Necessary

Discrete Verbal Following Skills

Discrete Verbal Following Skills

Furthering responses

Furthering responses

Reflection responses

Reflection responses

Closed-ended responses

Closed-ended responses

Open-ended responses

Open-ended responses

Seeking concreteness (1 of 2)

Seeking concreteness (1 of 2)

Seeking concreteness (2 of 2)

Seeking concreteness (2 of 2)

Providing and maintaining focus

Providing and maintaining focus

Summarizing

Summarizing

Week five focuses on communication skills that we use as clinicians. The agenda is as follows:

  • The Facilitative conditions
  • Empathy
  • Authenticity
  • Discrete verbal following skills