Spring 2026 SOWK 460w Week 06 - Quality Assurance Designs and Understanding an Agency Through a Logic Model

A presentation at Heritage University in February 2026 by Jacob Campbell and is tagged with Heritage University, BASW Program, SOWK 460w

Portrait style photo of Jacob Campbell
Dr. Jacob Campbell

18 slides

Description

In week six, we are continuing to explore methodologies for program evaluations. Students will read about evaluating for client satisfaction. Many of your program evaluations will gather staff perspectives on the agency, similar to quality assurance design methodologies. We will develop a survey and create an example version during class. We will also examine your logic models and how to develop them. Resources for developing survey questions are also shared. Students will continue to work on their general evaluations and reflect on the experience in their journals.

The agenda for the class is as follows:

  • Quality assurance design strategies
  • Developing questions used on surveys
  • Practice developing a quality assurance design study
  • Logic models

Learning Objectives this week include:

  • Critically reflect on contributions to the program evaluation project.
  • Identify and describe the key dimensions evaluated in quality assurance studies.
  • Construct clear, unbiased survey questions using appropriate question types for a quality assurance study.
  • Define a program logic model and explain its purpose in program planning, management, and evaluation.
  • Identify and distinguish the core components of a logic model.